*Disclaimer: All content and information in this blog is for informational and educational purposes only. This article was medically reviewed by Amanda Ciprich, MS, RD. Last updated on 6/25/2024.

Are you a Medtronic MiniMed 780G user looking for added convenience right at your fingertips? With a range of compatible phones, you can effortlessly track your pump data and glucose sensor trends with the Medtronic MiniMed Mobile App! Managing your diabetes can now be as simple as checking your notifications!

What is the Medtronic MiniMed Mobile App?

The Medtronic MiniMed Mobile App is a secondary display designed for MiniMed 780G system users, offering a seamless way to view important insulin pump information and glucose sensor data on your compatible smartphone. This provides an easier, more discreet option for glucose monitoring and trending trends, all from the convenience of your mobile device. 

Key Compatibility Factors

When considering the compatibility of the Medtronic MiniMed Mobile App there are several factors that come into play:

1. Operating System: Your smartphone device must run on a supported operating system version. Typically, the app is compatible with recent versions of iOS and Android, but specific version requirements can vary.
2. Device Model: The app supports a range of iPhone and Android mobile devices. Check the list of compatible devices provided by Medtronic to confirm your phone is included.
3. App Version: Keep the app updated to the latest version for the best performance and compatibility with your device and insulin pump system.
4. Region: Compatibility can sometimes be region-specific. Verify that the app is available and supported in your geographic location. region

What iPhones are compatible with the Medtronic MiniMed Mobile App?

The Medtronic MiniMed Mobile App works with smartphones and devices running on iOS 14, 15, 16 or 17, including various iPhone generations and Apple Watches. 

What Androids are compatible with the Medtronic MiniMed Mobile App?

The Medtronic MiniMed Mobile App works with a variety of Android smartphones and devices, including popular models from Samsung, Google Pixel, and LG, as long as they are running on Android 9 or higher. 

How do I know if my phone is compatible with the Medtronic MiniMed Mobile App?

When you are an iPhone or Android user, you can visit Medtronic’s website for the latest information on device compatibility. They regularly update this guide to include new devices and operating systems to keep your app running smoothly. If your phone is on the list, you are good to go! If not, you might consider an upgrade or switch to a compatible device to take advantage of these MiniMed Mobile features.

My pump won’t pair with the MiniMed Mobile App

If your pump isn’t pairing with the MiniMed Mobile app, try these steps:

• Check your bluetooth settings: Make sure there aren’t any old pumps or sensors still lingering there.
• Check your pump: Remove any old phones from under your Paired Devices.
• Turn off bluetooth: Restart bluetooth on your phone to establish a clear connection.
• Restart your phone: Consider restraining your phone altogether to resolve minor glitches and refresh the phone’s connection capabilities.
• Shut down the MiniMed Mobile App: Shut down the app completely and then reopen to reset any temporary issues or bugs within the app itself.

If problems persists despite troubleshooting these steps, reach out to Medtronic’s support team for further assistance.

Resources

About Amanda Ciprich, MS, RD

Amanda Ciprich, a registered dietitian with a specialization in type 1 diabetes, was diagnosed with T1D herself at the age of 18. With her expertise and personal experience, she has authored two books, including "The Caregiver's Guide to Diabetes: Practical Advice for Caring for Your Loved One." As the founder of T1D Nutritionist, a virtual insurance-based private practice, Amanda provides counseling and guidance to individuals with T1D and their families, supporting them in effectively managing diabetes.

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