Processing and Shipping Policy
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All orders will be processed within 1 business day upon receipt of your order.
Reminder: Expedited shipping does not expedite our processing time.
US Orders: All orders are shipped via USPS. Subscribers and purchases over $45 will receive free shipping. Non-subscription orders below $45 will accrue a shipping fee which will be calculated at checkout. On average, free shipping takes about 3-5 business days to receive. Expedited shipping typically takes about 1-3 business days.
International Orders: Shipping will be calculated at checkout based on the mailing address provided. Transit time can vary greatly for international shipping. Please use our store locator to see if we're in a store near you!
https://skingrip.com/pages/store-locator
Currently, we are unable to ship to the following countries due to consistent courier issues: Afghanistan, Bahrain, Egypt, Faroe Islands, India, Iraq, Kuwait, Libya, Oman, Pakistan, Palestinian Territories, Qatar, Saudi Arabia, Sudan, Türkiye, United Arab Emirates, Yemen
Returns and Exchanges Policy
At Skin Grip, we value our customers and strive to provide the best shopping experience possible. We understand that there may be times when you need to return or exchange a product. To ensure a smooth and hassle-free process, please read and understand our Returns and Exchanges Policy outlined below.
Certain items are not eligible for return or exchange, including but not limited to:
To start the return or exchange process, please follow these steps:
If you have any questions or need further assistance with your return or exchange, please contact our customer support team at contact@skingrip.com.
Thank you for choosing Skin Grip. We appreciate your business and aim to provide exceptional customer service.