Refund policy
30-Day Satisfaction Guarantee
We stand behind our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 30-day satisfaction guarantee from the date of purchase:
- Eligibility: MUST be within 30 days from the date of purchase.
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Options: Customers can choose between a refund, product exchange, or store credit.
60-Day Return/Exchange Policy for Unopened Products
In addition to our 30-day satisfaction guarantee, we offer a 60-day return or exchange policy for any unopened products:
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Eligibility:
- Products must be returned within 60 days of the original purchase date.
- Products must have been purchased directly from skingrip.com or our Amazon Storefront.
- Shipping address is within the US.
- The product is unused, in its original packaging, and in the same condition as when you received it.
- Products must be returned within 60 days of the original purchase date.
- Options: Customers can exchange the product for another or receive a full refund.
Refunds
Refunds will be issued to the original payment method used for the purchase and can take 2-3 business days to appear on your statement.
International Returns + Exchanges
Unfortunately, we cannot offer returns or exchanges on orders shipped outside of U.S.
Contact Us
If you have any questions or need further assistance, please reach out to our customer support team by completing the contact form!
